Tour Operator – Desk Position
Buzz4trips is recruiting a Tour Operator - Desk Position,
to be based in Thessaloniki, Greece.
- Buzz4trips is looking for a Tour Operator - Desk Position. This position is NOT a tour guide position but a Tour Operator position. You will be handling operations of F.I.T tourists from abroad traveling to Greece & Cyprus by being based in Thessaloniki, Greece. Core business is land services (transfers & tours).
- Management of all pre-booking inquiries from Travel Agents by telephone, post, email, online chat or extranets.
- Contract management (with suppliers and customers).
- Management of all post-booking / pre-travel inquiries to assist customers.
- Perform Bookings for tours Management and maintenance of an existing customer portfolio.
- Minimum 2 years of experience working as a Tour Operator.
- College/University degree is preferable.
- Experienced Excel user, excellent keyboard skills.
- Fluency in English (both oral and written communication). Any Asian or other languages would be an advantage.
- Excellent verbal and written communication skills.
- Good time management skills with excellent attention to detail. Timely and accurate processing of orders.
- Excellent customer service skills.
- Able to take part in educational trips to destinations and resorts in order to develop specialist product knowledge.
- All applications will be treated confidentially.