Roving Cultural Mediator
Danish Refugee Council (DRC)
The Danish Refugee Council (DRC) is recruiting
a Roving Cultural Mediator, to be based in Thessaloniki, Greece.
- The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in 40 countries around the world.
DRC’s mandate is driven by three global strategic objectives within the DRC Assistance Framework: Saving lives and alleviation of immediate suffering among people affected by conflict, Safeguarding, restoration and development of livelihoods, and, Institutional and organisational change that contributes to protection of people’s rights and peaceful handling of conflict.
DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens area, Larissa and Thessaloniki in response to the changing context and the build-up of refugee population on mainland Greece.
DRC strives to be one of the leading displacement focused INGOs in Greece in terms of relevance, impact and quality, primarily through an integrated site management approach in support to the relevant Greek authorities, comprising protection activities and the provision of services and assistance to meet the basic needs of the population hosted on the emergency reception sites.
- Under the overall supervision of the Protection Manager and in cooperation with the protection staff, the Roving Cultural Mediator will ensure that the asylum seekers and refugees access full range of services available for them both on site and outside their accommodation site. S/he will ensure safe and dignified access to medical, legal and other services, and provide translation and interpretation as well as culturally appropriate, correct and smooth communication between the persons of concern and Greek service providers.
Furthermore, the Roving Cultural Mediator will develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s activities.
- In coordination with, and at the request of the field protection staff, accompany persons of concern via bus or taxi from their place of residence to the service provider and back home again afterwards if needed.
- Identifying gaps and barriers prohibiting persons of concern from accessing full range of services that are available for them.
- Advocate on behalf of persons of concern when accessing service providers and public institutions.
- Provide clear, understandable, and culturally appropriate translation and interpretation services for persons of concern and the service providers, as required.
- Support interventions aimed at increasing autonomy of asylum seekers by conveying information on practical aspects of living in Greece.
- Promoting physical and emotional, cultural and leisure activities available to them outside of the site.
- Provide backup support to the protection teams when not accompanying clients.
- Other tasks as required by the Protection Manager to support implementation of DRC’s activities.
- University degree in a relevant field.
- Strong verbal and written Arabic and/or Kurdish (Kurmanji or Sorani).
- Working knowledge of Greek is necessary; Working knowledge of English is an added value.
- At least one year working experience in a related field; previous working experience with local or international NGOs will be considered as a strong advantage.
- Experience of community-based or community mobilization work in a humanitarian context is a strong advantage.
- Strong computer skills.
- High professional ethics.
- Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities.
- Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principle.
- Flexible, enthusiastic and willing to learn from others.
- Ability to multitask and cope with competing demands under tight deadlines.
- Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required.
- Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
- The contract will be under the Greek Labor Law, and all allowances will be provided to the employees (Christmas, Easter, Vacation bonus).
- DRC provides Private Insurance for all National staff.
- DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
- The position will be based in the broader area of Thessaloniki (Greece) and national terms and conditions apply.
- The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
- Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
- Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
- Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
- Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.
- All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
- Indicate the source of the job vacancy in your application: douleuw.gr.
How to Apply
- Send your Documentation online at drc.ngo.