Protection Monitoring Team Leader
Danish Refugee Council (DRC)
The Danish Refugee Council (DRC) is recruiting a Protection Monitoring Team Leader, to be based in Athens, Greece.
- The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 8,000 employees and also 8,000 volunteers, while managing a turnover of over 400 million Euro. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, nongovernmental and non-denominational relief organization. The Danish Refugee Council is Denmark’s largest humanitarian NGO and has been ranked the 3rd best NGO in the world in 2018 (for the six consecutive years, the organization is among the top five of the NGO Advisor Annual List).
Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in Greece since November 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.
- Under supervision of the Field Protection Manager and in close coordination with other DRC field units, the Protection Monitoring Team Leader will support the implementation of all Protection Monitoring objectives under DRC projects in the refugee hosting sites. Furthermore, the Protection Monitoring Team Leader provides management to DRC Protection Monitoring Staff. She/he will develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s Protection activities.
- Capacity building of protection monitoring staff.
- Ensure timely and sound implementation of protection activities in relevant sites.
- Provide technical support, supervision and guidance to the Protection Monitoring Teams at the field level (incl. development of technical tools and guidance, tailored capacity building plans, trainings and on-the-job coaching and mentoring).
- Contribute to preparing sound work-plans for Protection Monitoring Teams in the field.
- Ensure regular update of referral matrix/tools and documentation of FGD, key informant interviews and site observation forms by Protection staff.
- Ensure that indicators to measure impact and performance on protection delivery are met.
- Participate in the implementation of general protection activities in accordance with agreed objectives.
- Monitor and analyze trends in the protection situation in sites for management, program and advocacy purposes.
- Ensure that DRC’s protection activities are flexible and responsive by participating in (joint) assessments, identifying protection concerns and reporting for follow-up.
- Continuously monitor the provision of services on the site and report on findings, to ensure Protection considerations are mainstreamed across all sectors.
- Regularly review and adapt vulnerability criteria; identify vulnerable individuals and facilitate appropriate action, including referrals to specialized services.
- Encourage, support and monitor community-based protection networks in the emergency reception sites.
- Any other duties as may be assigned by the Protection Coordinator/Area Manager, relevant to the achievement of Protection objectives.
- Encourage a positive, innovative and mutually supportive team spirit amongst the team under her/his responsibility.
- Ensure vulnerability assessments are conducted and relevant support is being provided to vulnerable PoC.
- Support PoC included in the Exit Strategy, ensuring that all relevant tasks and arrangements are completed promptly and based on the do-no-harm principle.
- Internal and external coordination at the site-level where needed.
- Liaise with local authorities, service providers and humanitarian actors to support mapping of services and development of effective referral pathways.
- Ensure compliance with internal reporting systems and participate in DRC internal coordination mechanisms as required.
- Consolidate protection monitoring reports received from protection staff and draft periodic analysis and monthly reports.
- Draft protection monitoring reports, provide input in designing protection monitoring tools and formats.
- Continuously monitor and suggest relevant accountability initiatives in the field as well as strengthening the effort to document the impact of DRC activities in the area.
- Ensure that protection monitoring staff adhere to general protection, child protection and GBV best practices and professional standards and principles through capacity-building and on-the-job support.
- Document case studies, best practices and lessons learned from each of the activities implemented.
- University degree in law, international relations, human rights, social science or related field.
- Excellent verbal and written English and Greek skills; working knowledge of French is an added advantage.
- Minimum 3-4 years professional work experience within international humanitarian/development work, work experience within an international NGO is highly valued.
- Good understanding of displacement issues of both internally displaced and refugees and related international standards/frameworks.
- Thorough understanding of the refugee context in Greece, along with good knowledge of relevant legislation and public services.
- Solid project management experience.
- Extensive experience in representation and networking.
- Excellent analytical and strategic skills.
- Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders.
- Excellent negotiation, advocacy and communication skills.
- Ability to work in a demanding working environment.
- Ability to work in a multinational and multicultural environment.
- Pro-activity, with a sound commitment to teamwork and with a spirit of genuine collaboration.
- Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics.
- Excellent communication skills, as well as patience and courtesy.
- Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required.
- Multi-tasking and organizational skills is a must, and a good sense of humor.
- Striving for excellence.
- Taking the lead.
- Demonstrating Integrity.
- The contract will be under the Greek Labor Law, and all allowances will be provided to the employees (Christmas, Easter, Vacation bonus).
- DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
- The position will be based in Attika (Greece) and national terms and conditions apply.
- All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
- Indicate the source of the job vacancy in your application: douleuw.gr.
- Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.
- DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.