Θέση Εργασίας

Online Proctoring Interlocutor

PeopleCert

PeopleCert is recruiting an Online Proctoring Interlocutor,
to be based in Athens, Greece.

Company Profile
  • PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organisations and government bodies for the development & delivery of standardised exams. Delivering exams across 180 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions.
    Through flexible & secure exam management systems, PeopleCert offers a suite of services for simple, flexible and secure exams, including online exam booking, multilingual online proctoring, e-certificates and online certificate verification.
Job Description
  • The Interlocutor for online-proctored exams is responsible for ensuring that the Spoken interview is delivered through PeopleCert’s online delivery mechanism in a consistent and accurate manner and in accordance with quality and regulatory standards. S/He also makes sure that exam conditions are appropriate, the recording equipment functional and satisfactory, and confirms candidate attendance, conduct, and performance. The department operates in Athens, Greece with 3 different shifts, rotating roster 24/7/365, shifts available: 15:00-23:00 and 23:00-07:00.
Duties
  • Conducts the spoken interview in strict accordance with interlocutor’s script and exam specifications.
  • Ensures standardization and consistency of interlocution.
  • Attends training meetings as requested.
  • Acts professionally at all times, representing PeopleCert in a suitable manner.
  • Carries out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones.
  • Adheres to and implements the procedures, policies and work instructions as per PeopleCert’s Integrated Management System.
  • Ensures their work and presence is aligned with company’s values “Quality - Passion - Integrity - Innovation” at all times.
Requisites
  • Bachelor’s degree in English Language or similar field (Linguistics, Education, ELT/TESOL) or any undergraduate degree and a TEFL/TESOL qualification (Level 5 and above) from a recognized institution.
  • Minimum 4 years’ full-time TEFL teaching experience (freelance teaching is not included).
  • A very good level of IT literacy, familiarity with online communication platforms.
  • Excellent interpersonal, verbal, and written communication skills.
  • Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment.
  • Demonstrate integrity, impartiality, ethics and confidentiality.
  • Courteous & professional attitude, sensitivity to cultural difference.
  • Prioritisation and project management skills and ability to handle multiple tasks simultaneously.
  • Analytical thinking, effective and timely decision-making, problem-solving and change management skills.
Benefits
  • Work in an international, dynamic and fun atmosphere among young and smart people.
  • Huge learning experience in using best practices and cutting-edge technologies.
Notes
  • PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.
  • All applications will be treated with strict confidentiality.
  • Indicate the source of the job position in your application: douleuw.gr.
This vacancy is no longer accepting applications

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