Θέση Εργασίας

Dutch customer service representative

Randstad

Randstad is recruiting a Dutch customer service representative
to be based in Athens, Greece.

Company Profile
  • Randstad is the No1 Recruitment and HR services provider in Greece. Operating in the Greek market since 1999, Randstad is the trusted human partner. Our focus is to operate in a technology-driven world of work whilst providing our clients and candidates the human insight and attention they desire.
Job Description
  • Attention Dutch speakers! If you are extremely fluent in the Dutch language, fluent in English and you have a Customer Service mindset, then this is just the opportunity for you! As a Dutch Customer Service Representative, based here in Athens, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to Dutch speaking clients of the largest multinational companies. At the same time you will be meeting new people, making new friends, enjoying the Greek lifestyle, sun & culture.
    Randstad's multilingual recruiters invite you to participate at our online live chat event for this position! We hold two recruitment chats every week:
  • Every Tuesday between 16:00 and 17:00 (GMT +3).
  • Every Thursday, between 11:00 and 12:00 (GMT +3).
  • You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!
Duties
  • Act as the first point of contact for all the Dutch callers.
  • Respond and record customer inquiries raised through inbound calls.
  • Maintain solid customer relationships with Dutch customers abroad by handling questions with speed and professionalism.
  • Troubleshoot and resolve common technical problems.
  • Delight customers with your knowledge and expertise in order to exceed their expectations.
Requisites
  • Native standard of the Dutch language.
  • Fluency in English.
  • Technical mindset.
  • Superior communication skills, both written and verbal.
Benefits
  • Excellent salary (14 salaries per year).
  • First class ongoing training and development.
  • Career development opportunities.
  • Relocation package in case you reside outside of Greece.
  • You will join a multinational market leading call center company.
  • Work in a vibrant and energetic Athens office with a real team focus.
  • Free Greek language lessons.
  • Multicultural and modern working environment.
  • Onsite canteen and casual dress code.
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture.
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc.
  • And much, much more.
Notes
  • Have some questions about the Dutch Customer Service Representative position first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.
  • Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

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