Θέση Εργασίας

Driver Operations Manager

Welcome

Welcome is recruiting a Driver Operations Manager,
to be based in Athens, Greece.

Company Profile
  • We make every new city feel like home! Welcome acts like your personal travel concierge covering all your in-destination requests starting from the very first one, the pickup from the airport.
    We are a strong and lean team, building a global travel company. Welcome launched in the beginning of 2015 Athens, Greece, will welcome more than 1,000,000 travelers in 2019, grows with more than 150% per year, has the highest customer satisfaction score in the travel industry surpassing Airbnb and Tripadvisor (+86 NPS), and is currently expanding in many more cities.
Duties
  • Oversee and support the driver operations teams by making operational improvement suggestions on the daily work.
  • Monitor all aspects of the recruitment process, back office support, quality assurance and emergency hailing for the department.
  • Manage team activities, inspire, coach and develop all team-members to build trust and accountability.
  • Optimize the procedures, documentation and internal control processes by providing tech-savvy and innovative ideas.
  • Ensure operational model functions with the highest number of transfers and the least number of cancellations at the same time.
  • Continuous monitoring of all active destinations globally.
  • Identify operational issues and help improve processes to increase driver engagement.
  • Define KPIs and monitor the team’s performance.
Requisites
  • 3-5 years proven work experience as an operations leader/manager in transfer, transportation, urban commuting or tech industries will be preferred.
  • BA degree in Business Administration or in Sciences, Technology, Engineering, Mathematics.
  • Master will be considered as an extra asset.
  • Team-spirit and ability to lead by example.
  • Passionate, committed and results-oriented.
  • Track record with a fast growing company from early-state to maturity is highly preferred.
  • Very technically proficient and a quick learner of new technologies and apps.
Benefits
  • Attractive remuneration package.
  • Vibrant and fresh work environment at the center of Athens.
  • Indefinite contract with great career path potential.
  • The tools you need to successfully perform your daily tasks.
  • Snacks, refreshments & fruits.
  • Monthly company drinks & activities.
Notes
  • Indicate the source of the job vacancy in your application: douleuw.gr.
This vacancy is no longer accepting applications

Λεπτομέρειες

Συχνές Ερωτήσεις

Πώς μπορώ να κάνω αίτηση για θέσεις εργασίας μέσω του douleuw.gr?

Διαβάστε το άρθρο