Θέση Εργασίας

Case Worker Supervisor

Γιατροί Χωρίς Σύνορα (Médecins Sans Frontières)

Médecins Sans Frontières (MSF) is recruiting a Case Worker Supervisor, to be based in Athens, Greece.

Organization Profile
  • Médecins Sans Frontières (MSF) is an international independent medical and humanitarian action-driven organization that offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.
    The MSF movement is built around 5 operational centers (OC) supported by 23 sections and offices worldwide. MSF in Greece provides humanitarian and medical assistance to the refugee and migrant populations fleeing conflict in their home countries.
Job Description
  • Implement and supervise all social-related activities targeting the ease of the patient’s situation, through either direct support or referrals to specialized actors. Identify pathways to refer the patients in order to make a better use of the local system. Guarantee a proper patient reception and patient flow within the Athens-VOT project.
Duties
  • Identifying indicators in order to monitor SW activities, In close collaboration with key stakeholders, designing and updating the Social Work strategy, and achievements and contribute to the continuously reporting.
  • Developing standard procedures for social work referrals.
  • Organizing information sessions for the MSF team on key legal and social issues affecting the patients when needed. Closely follow-up on legal developments relevant for the asylum seeking population. Engage with medical supervisors to ensure a good understanding of SW objectives and achievements.
  • Identifying key actors (legal and accommodation actors, NGOs and local authorities) and being the focal point for networking in order to ensure a strong referral network and pathways to cover patient’s social needs and make a better use of the local system. Attending relevant coordination and working group meetings and reporting back.
  • Supervising, in close collaboration with the HR department, the HR associated processes of the staff development cycle recruitment, induction, evaluation, and development.
  • Planning, organizing supervising in close collaboration with other medical staff the activities of the Social Worker - team and the reception.
  • Collecting important information linked to the socio-legal situation of the population, partners and authorities, and reporting to the medical and advocacy team with a continuous needs and gaps analysis.
  • Monitoring incidences and complete and follow up the incident reporting tool.
Requisites
  • Education: Essential diploma in law, social work, psychologist or social sciences.
  • Experience: Essential working experience in working with asylum seeking/refugee population in Greece. Essential experience in people management. Having worked in MSF Operations in Europe over the last 2 years is an asset.
  • Languages: Essential English and Greek.
  • Knowledge: Computer Literacy essential (word and excel).
  • Teamwork, service orientation, behavioural flexibility, stress management, results and quality orientation, intercultural sensitivity essential.
Benefits
  • Full time position.
  • Annual gross salary: According to MSF Salary Policy.
  • Private insurance.
Notes
  • Duration: 2 month contract (high possibility of indefinite extension).
  • Location: Athens.
  • Please send your CV and a motivation letter in English quoting reference code "CWS VOT" in the subject line of the e-mail at: msfocb-athens-vot-hrfinassist@brussels.msf.org
  • All applications will be treated in strictest confidentiality.
  • Please note that only shortlisted candidates will be contacted.
  • Indicate the source of the job vacancy in your application: douleuw.gr.
How to Apply
1. Documentation
  • Curriculum Vitae
  • Motivation letter
2. Application
This vacancy is no longer accepting applications

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